Commitment to Excellence
R&K is Committed to Excellence!
We believe that excellence stems from the constant drive of always wanting to do better and that it is something that must be built and worked for every day, for every customer, on every job, at all levels of our operations.
We do this by focusing on our core values—Reliability & Knowledge. Everything we do revolves around these values.
Reliability means that we do what we say we will do, when we say we will do it, and how we said we would do it. It means that we supply quality products that you can count on and that will meet your needs. It means that we are honest and that you can depend on us.
Knowledge means that we know the products and the options that are available to get the job done right. We know and study the market and the building industry. We know and are aware of the latest technologies that will make us more efficient and more reliable. And most importantly, we do everything we can as an organization and as individuals to know you and your needs so that we are not only your materials supplier but also your partner in success.
So, no matter what your project is, R&K welcomes the opportunity to demonstrate to you its commitment to "Building Excellence with Reliability & Knowledge!"
Click below to view each our departments' committment to you.
Door Department
R&K Door's knowledgeable staff will listen to each customer to understand their unique needs and preferences.
With this understanding, we will put our decades of experience and vendor relationships to work to provide each customer with reliable options to choose from.
We will provide a free and detailed quote based on the selections made by the customer.
Our staff will keep the customer informed throughout the entire process with timely and accurate communications.
All products will meet the quality requirements and building codes as specified.
All product assembly, installation services and field inspections will be performed by reliable, e-verified and trained R&K employees or by R&K supervised and pre-qualified sub-contractors.
We are committed to excellence in every interaction.
Insulation Department
R&K Insulation's knowledgeable staff will provide a free and thorough estimate with a guarantee that the material takeoff will meet the specs per the building drawings provided. Options will be listed clearly for your ease and understanding.
R&K Insulation will provide U.S. manufactured, quality, name brand products.
All installation work will be performed by reliable, e-verified and trained R&K employees or by R&K supervised and pre-qualified sub-contractors. We pledge quality and error free workmanship-every time.
Upon request, a call will be made one half hour prior to a crew's arrival. All crew members will be courteous, clean and experienced installers.
All work will meet or exceed the depth and R-values quoted to assure that you receive the benefit of maximum energy efficiency.
Your complete satisfaction with our quoting process, quality products, and expert workmanship is our commitment to you.
Lumber Department
R&K Lumber employs knowledgeable personnel who are committed to spending the time necessary with each customer to understand the scope of their project in order to provide a free & accurate estimate.
R&K Lumber is committed to supplying quality lumber products best suited for the Arizona climate, which meet or exceed the industry standards and specifications.
We will return all calls and correspondence the same day received with a thorough and accurate response to your questions or needs.
We commit to employ yard and delivery personnel that are e-verified and trained in proper handling techniques to minimize any damage or breakage to the lumber products prepared and delivered to your jobsite.
We promise that all deliveries will be delivered complete and on-time.
R&K Lumber will work to meet or exceed your standards for product quality, competitive pricing and customer service-on every order.
Truss Department
R&K Truss is committed to taking the time necessary with each customer to perform a thorough review of your plans and project details in order to provide an accurate truss estimate.
All trusses will be custom designed by an experienced and knowledgeable designer to meet the specifications of each job.
All designs will be reviewed and approved by an engineer to ensure compliance with the various engineering and code requirements.
All trusses will be built in accordance with the engineer approved designs-grade of lumber, gauge of steel, and configuration-to ensure the structural integrity and proper performance of the truss system.
Production and field services will be performed by reliable, e-verified and trained R&K employees. We pledge quality and error free workmanship--every time.
Trusses will be delivered on-time, complete and in a professional manner with appropriate documentation.
We commit to providing quick responses and innovative solutions when changes or issues occur during design or in the field.
R&K Truss is committed to offering reliability & knowledge you can see, and excellence you can count on.
Window Department
R&K Windows is committed to supplying our customers with only quality, top name brand windows, patio doors and accessories.
We provide a professional & detailed quoting service assuring a complete & accurate estimate per the plans or dimensions & specifications provided.
Our reliable & knowledgeable sales staff will take the time necessary with each customer to explain the product features available.
We offer purchase options to meet your preferences & needs and guarantee the best value for the price.
We are committed to timely communication-same day response to customer correspondence at the very least.
We strive for on-time deliveries and promise to give advanced notification if we are unable to make the scheduled time.
All installation and field work will be performed by courteous, reliable, e-verified and trained R&K employees or by R&K supervised and pre-qualified sub-contractors. We pledge quality and error free workmanship-every time.
We will be here to stand behind our warranties.
You can depend on R&K's long history of excellence with reliability & knowledge when you buy from R&K Windows.
